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Terms of Service

Last updated: October 19, 2025

1. Acceptance of Terms

By accessing and using Personal Therapist ("Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Personal Therapist provides AI-powered couples therapy sessions through chat and video formats. Our Service is designed to support relationship wellness but is not a substitute for professional medical or mental health treatment in crisis situations.

⚠️ Important Notice:

This is an AI-powered service and should not replace professional therapy for serious mental health issues. If you are experiencing a mental health crisis, please contact emergency services or a crisis hotline immediately.

3. Eligibility

You must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding agreements
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials

4. User Accounts

4.1 Account Creation

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

4.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in harmful behavior.

5. Payment Terms

  • All fees are in USD unless otherwise stated
  • Payment is required before starting a therapy session
  • Prices are subject to change with notice
  • Refunds may be provided at our discretion for technical issues
  • You are responsible for any taxes applicable to your purchase

6. User Conduct

You agree not to:

  • Use the Service for any illegal purpose
  • Harass, abuse, or harm others
  • Impersonate any person or entity
  • Attempt to gain unauthorized access to the Service
  • Upload viruses or malicious code
  • Collect or harvest personal information of other users
  • Use the Service to provide therapy to others

7. Intellectual Property

All content, features, and functionality of the Service are owned by Personal Therapist and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our permission.

8. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. We are committed to protecting your privacy and maintaining confidentiality of your therapy sessions.

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimer

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

9.2 Medical Disclaimer

Medical Disclaimer:

Personal Therapist is NOT a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified health providers with questions you may have regarding a medical or mental health condition.

In case of emergency or crisis, call 911 or your local emergency number immediately.

9.3 Limitation of Liability

To the maximum extent permitted by law, Personal Therapist shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless Personal Therapist from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of the Service.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes. Your continued use of the Service after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

13. Contact Information

For questions about these Terms, please contact us at:

Personal Therapist Support

Email: [email protected]

Address: [Your Business Address]